Refund Policy
This Refund Policy applies to purchases of Ludus software subscriptions and related services. Our merchant of record processes payments and refunds.
1. Refund Eligibility
All sales are final. Refunds are issued only when required by law or at our sole discretion in extraordinary circumstances.
2. How to Request a Refund
To request a refund, contact us with your order details:
3. Response Time
We respond to refund requests within 3 business days.
4. Cancellations and Access
If you cancel a subscription, access continues through the end of the current billing term unless otherwise required by law or stated in a separate agreement.
Last updated: 2024-07-08